How do I place an order?
You can place an order directly through our website by selecting a product, adding it to your cart, and completing the checkout process.
What is the order cut-off time?
Orders placed before 4:00 PM (Monday–Friday) are considered for processing the same business day. Orders placed after this time, on weekends, or on holidays are processed the next business day.
How long does order processing take?
Order processing takes 1–2 business days. This includes order verification, preparation, and packing before shipment.
How long does shipping take?
Shipping takes 3–7 business days after processing.
What is the total delivery time?
The total estimated delivery time is 4–9 business days, including processing and shipping.
Will I receive tracking information?
Yes, once your order is shipped, you will receive a shipping confirmation email with tracking details.
What is your return policy?
You can request a return within 30 days of delivery. Items must be unused and in their original condition.
Who pays for return shipping?
We cover the return shipping costs once your return request is approved.
How long does it take to receive a refund?
Refunds are processed within 5 business days after inspection of the returned item. Refunds are issued to the original payment method.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos, and we will assist you accordingly.
How can I contact customer support?
You can reach us using the contact details below during our business hours.
Contact Information
Business Name: Carryza
Email: support@carryza.shop
Phone Number: +1 (737) 173-6588
Business Hours: 08:00 AM – 4:00 PM (Monday–Friday)
Business Address: 824 E 4th St, Spencer, IA 51301, USA